Delivery Info
UK Delivery
We offer Economical Delivery within the UK, which typically takes between 2-6 working days. If you require special or urgent delivery, please don't hesitate to reach out to us via email at contact@eldora.co.uk. We are committed to doing our very best to accommodate your needs.
International Delivery
We also provide international delivery to most countries. Our international shipping rates start at £9.95, with final costs depending on the size of your order. Please note that this pricing reflects the costs we incur from the delivery company.
Holiday Period
As a family-owned business, there may be occasions when we take time off during the holiday period. Rest assured, you will be notified immediately upon visiting our page if there are any such closures. We apologize for any inconvenience this may cause and appreciate your understanding.
Further Assistance
If you need any further assistance or have questions regarding your order, please feel free to contact us at contact@eldora.co.uk and provide your order number. We are here to help and ensure your experience with us is as smooth as possible.
Brexit Update
Updated 3 February 2021
Following the deal agreed between the UK and the EU, there will be no trade tariffs / custom duty due for any orders placed and imported from Eldora.
Eldora will not charge or collect UK VAT on any orders from EU, however your own country may now charge import VAT (at your country's rate) at their discretion for orders over a certain amount, which has not yet been confirmed.
Please note the customer is solely responsible for any and all importation/delivery taxes and/or charges due and/or requested. Failure to pay any fees due may result in the destruction of goods without refund.