Delivery Info

Due to the current COVID-19 health crisis, ordered items may take longer than normal to be delivered. Though we will try our best to get your orders to you as per usual, no guarantees can be provided. Thank you for your understanding.

 

BREXIT UPDATE Updated 3 February 2021

Following the deal agreed between the UK and the EU, there will be no trade tariffs / custom duty due for any orders placed and imported from Eldora. 

Eldora will not charge or collect UK VAT on any orders from EU, however your own country may now charge import VAT (at your country's rate) at their discretion for orders over a certain amount, which has not yet been confirmed.

Please note the customer is solely responsible for any and all importation/delivery taxes and/or charges due and/or requested. Failure to pay any fees due may result in the destruction of goods without refund.

 

Delivery Information

At Eldora, we provide a reliable delivery service to all our customers in the U.K and the rest of the world. 

We are able to provide UK Economical (3-6 working days), Standard (1-4 working days) , Next Working Day, and Saturday delivery. We also deliver Internationally, with special discounted rates for Republic of Ireland and Rest of Europe. The rates will be dependent on the size of order and the speed of delivery chosen.

Please note: Our Next Working Day delivery does not include Saturday delivery. If you place your order on Friday before 4:00pm on a Next Day service, then it will arrive on Monday (except Bank Holidays). If you place your order over the weekend on a Next Day service, then it will arrive on Tuesday.

We do not deliver on a bank holiday so please bear this in mind when placing your order.

Collection from Eldora HQ (M6 6AJ) is also an option. 

If you require any further assistance then please contact us (e-mail: contact@eldora.co.uk) with your order number.